The SIR40316 Certificate IV in Retail Management qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
Eligibility Criteria
Entry to the SIR40316 Certificate IV in Retail Management qualification is open to individuals who:
- have achieved a Certificate III in Retail; or
- have relevant industry employment experience in a job role that has involved the application of skills and knowledge described in core units of competency from the SIR30216 Certificate III in Retail.
You will need a computer and internet to complete this course online.
You will be required to complete practical tasks in a retail environment with access to customers and employees
