SIT30122 Certificate III in Tourism
This qualification reflects the role of individuals who use a range of well-developed tourism service, sales or operational skills and sound knowledge of industry operations to coordinate tourism services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
This qualification provides a pathway to work in many tourism industry sectors and for a diversity of employers including tour operators, inbound tour operators, visitor information centres, attractions, cultural and heritage sites, and any small tourism business.
This qualification allows for multi-skilling and for specialisation in office-based roles involving the planning and coordination of tourism services, or roles in the field where products are delivered.
Course Dates
Course Content
Delivery Methods
Course Duration
Course Fees
Funding Eligibility
Entry Requirements
This qualification consists of 15 units of competency.
Core
- SITTIND003 – Source and use information on the tourism and travel industry
- SITXWHS005 – Participate in safe work practices
- SITXCCS014 – Provide service to customers
- SITXCOM007 – Show social and cultural sensitivity
Elective
- SITXCOM006 – Source and present information
- SITXWHS006 – Identify hazards, assess and control safety risks
- SITXCCS010 – Provide visitor information
- SITXCCS009 – Provide customer information and assistance
- SITXCOM008 – Provide a briefing or scripted commentary
- SITTGDE022 – Prepare specialised interpretive content on cultural and heritage environments
- SIRXPDK001 – Advise on products and services
- SITXCCS012 – Provide lost and found services
- BSBTWK201 – Work effectively with others
- BSBTEC301 – Design and produce business documents
- HLTAID011 – Provide First Aid
 This course is free under the Jobs and Skills WA Lower Fees, Local Skills initiative for Australian residents residing in Western Australia |
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.
VISA
If you are holding a temporary visa, then please do not enrol but contact the office first on 6143 2180.
You are eligible for a guaranteed training place if you have left school and are:
- An Australian citizen; or a permanent visa holder; or
- must be at least 15 years old; If you are under 18 years of age, you must have a Department of Education (DoE) Notice of Arrangement
- For proof of eligibility you will need to provide prior to the commencement of training, evidence of citizenship or residency. Evidence could include:
- An Australian birth certificate; or a current Australian passport; or a current New Zealand passport; or a Naturalisation certificate; or a green Medicare card.
- VISA – if you hold a visa please contact us