SIR40316 Certificate IV in Retail Management
This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards. These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs.
Course Dates
Course Content
Delivery Methods
Course Duration
Course Fees
Funding Eligibility
Entry Requirements
Click on the relevant enrolment link and complete the registration form. Our Support Team will contact you to discuss your course requirements. If you have any questions please contact us.
This qualification consists of 11 units of competency:
- 7 core unit
- 4 elective units
Core Units
SIRRRTF002 Monitor retail store financials
SIRXCEG004 Create a customer centric culture
SIRXHRM002 Maintain employee relations
SIRXMGT002 Lead a frontline team
SIRXRSK002 Maintain store security
SIRXSLS003 Achieve sales results
SIRXWHS003 Maintain workplace safety
Elective Units
BSBCUS401 Coordinate implementation of customer service strategies
BSBINN301 Promote innovation in a team environment
SIRRMER003 Coordinate visual merchandising activities
SIRRINV002 Control stock
A range of elective units are available to meet your specific needs.
For information on the delivery methods available at Skills Strategies International see Delivery Methods
Approximately 1 year.
Completion of this qualification depends on each individual student, including their availability and previous experience.
Regular submission of assessments is a requirement of this course. A training and assessment schedule will be discussed with you and provided by your Trainer/Assessor.
Tuition Fee: $2,500
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as Student service and resource fees.